Migrating your Microsoft Exchange Email Data to Hosted Exchange

Migrate your Microsoft Exchange data to Cobweb’s Hosted Exchange in Three Simple Steps:

1. Export the data you wish to migrate into PST files

2. Get your data to us

3. Mailbox creation and data import

Exporting the data you wish to migrate into PST files

When you join Cobweb’s Hosted Exchange platform, we endeavor to ensure that your data is transferred to our system seamlessly. To do this, we recommend you take backups of each individual user’s mailbox from your existing system and preparing it in a way that will make migrating to Cobweb easy.

This can be achieved by following the exporting PST files guide

We will also require a list of users so that we can set up your new mailboxes. A standard naming convention is: firstname.secondname@tdx. This work will be completed by our Provisioning Team and information will be sent out to your users regarding their login details for their new mailboxes.

When users receive their login details, we would then require all users to visit our Control Panel where they can change their password to something more familiar to the individual user.

Getting your data to us

There are 2 options available to you, to get your data to us:

1. Save your PST files to a USB hard drive, DVD or other media, making sure

that they are encrypted or otherwise protected and then send them to

us, for us to import for you

2. Take control and upload (import) your PST files onto your new mailbox

from your new Outlook email client.

Learn about importing data into a Hosted Exchange mailbox

Mailbox creation and data import

In advance of the migration, we will create your new mailboxes. When you are ready, we then change your MX record(s) to point to us. For immediate access to your email (including provision for seamless mail-flow) you will be able to use Outlook Web Access. Data is then migrated into your new mailbox.